![]() ![]() Should there be any other questions however, let us know and we will be happy to help! Same goes for Uplay PC, so see if you can work it out and then take it from there. Where was your game installed through? If it was through Epic, then you should find verification button in your Epic Games launcher. Thanks for getting in touch and welcome to forums! I cant find the option to verify the game files in uplay or epic games and uplay is still asking me for an activation code when i had already bought the game in epic games If the issue persists, please reach out to our teams so we can look at the account. Please also make sure both Epic and Uplay are running as administrator. When this has been completed, try launching the game again. After verification, the launch option appears again. Click the Verify button once the drop down menu appears. Navigate to the game in your Library and click the cog icon. Once you have backed up that folder, delete the "cache" folder.Īfter deleting the cache folder, please verify the game files within Epic: Open the cache folder and backup the "ownership" folder to a safe location. You will then navigate to the Ubisoft Game Launcher cache folder, by default located here:Ĭ:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache To correct this situation, I recommend the following troubleshooting steps:Ĭlose the Uplay client completely, ensuring it is not running in the background.
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